Categories
2021 January

John Hendrickson to Retire in February

John Hendrickson, CEO at Frederick Living will retire February 28, after more than 15 years with the organization.

During his time at Frederick, Hendrickson is proud to be part of a 124 year heritage of service to older adults. He is particularly proud of the passion and dedication of his coworkers which have been even more evident during the pandemic. “Their genuine love for our residents and the every-day commitment to mission inspires me,” said Hendrickson.

In retirement, Hendrickson and his wife, Sue, plan to move closer to family, including two grandchildren – with another expected in June. They want to explore, to learn, and to grow with their grandchildren.

In the short-term, he expects to work part-time, to pursue coaching certifications, to serve on a non-profit Board, and to write. When COVID subsides, Hendrickson would like to revisit a fly fishing/golfing trip to Utah. He says that wherever they settle, they will connect with a local church body and seek active ministry.

“The people with whom I have served at APG and MHS are among the most dedicated and principled professionals that I have ever known,” Hendrickson said. “Special memories of reflective prayer and intimate conversation are a blessing to me. Our times of sharing and learning together at Assembly enriched me.”

Categories
2020 December

Thoughts on Accountability

by Karen Lehman, MHS President/CEO

Like many others right now, I am completely drawn in to the Netflix series, The Crown.  

The perspective on history has been really interesting, but what has given me the most pause is the duality of the character’s role, the legal side and her personal needs and feelings; the challenge of accountability that the Queen experiences. 

I’ve found myself feeling truly sorry for the difficult position that she is in as head of the Church, head of the Monarchy and yet she’s a wife, mother, sister, daughter – a person with personal and family interests and obligations. 

Of course, it’s very hard to say that I feel sorry for the Queen of England! But the challenge and personal heartache that the Queen experiences, as portrayed in this show, always prioritizing church, country and monarchy, before her own good, is daunting to consider.  There is real tension in loosening the tight reins and control in the Monarchy to allow for the changing times. 

This show has made me think a lot about accountability: the moral obligation that a leader has as an executive to a Board, to stakeholders and clients that are served, and in relationship to an associated faith or church.  Where are the boundaries of a leader’s accountability? 

When is it appropriate to share and act on personal views and values versus the faith, values and expectations of those that are served?  Is it ever appropriate that a leader acts on their personal beliefs and values if those are knowingly different than what the moral owners stand for?

The answers to these questions are not simple.  As so many things such as health care, science, and individual rights have become political issues in the United States, the need to consider our individual accountability, along with faith and values becomes even more important.  Maybe, like me, you will grapple with these questions for a little while.  I’d love to have generative conversation on this topic sometime in a Mennonite Health Assembly setting (after we are all vaccinated and safe to meet in person again!).

Categories
2020 December

Peace on Earth

by Clare Krabill, MHS COO

“And suddenly there was with the angel a multitude of the heavenly host praising God and saying, Glory to God in the highest, and on earth peace, good will toward men,”

Luke 2:13-14

With this heavenly birth announcement came the good news of the ushering in of peace on earth. The English word, peace, is a pale representation of its Hebrew counterpart, shalom, which embodies a much grander notion of well-being, peace and wholeness. As Christians, we are invited to participate in God’s work of shalom-making. As health and social service ministries, your organizations, empowered by your colleagues, volunteers, clients, and communities, work together to foster shalom. 

So often we measure organizational success through a positive bottom line or the positive standing of your organization in your community, instead of through the evidence of shalom. Only the success which is produced from integrity and includes the well-being of all is shalom success. One way to think of this is that shalom exists where conditions are as they ought to be. 

Intentional accountability structures are one way to evaluate with transparency if conditions are as they ought to be. These can come in many forms: peer groups or relationships; clear reporting to constituents on key metrics; agreed upon and well-communicated methods for resolving conflicts; community focus groups; and policies to support diversity, equity and inclusion among others.  

The shalom gifted to us through Christ is grand, comprehensive, and eternal. Conversely, the product of your integrity as your organization seeks the well-being of your employees and those you serve can frequently be found in the details and minutiae of daily life. During this Christmas season, may you pause to consider God’s gift of peace on earth and how, though your daily work and interactions, you may share and foster that peace.

Categories
2020 December Your Words

Your Words Responses for December

What is an innovative process your organization has employed for staff recruitment or retention during the pandemic?

For recruitment, we have done a couple virtual job fairs through Indeed. We have done some zoom meeting interviews as well.

For retention, we have partnered with We Care Connect to do Onboarding surveys. We are able to address concerns quickly, preventing someone from possibly leaving. We have also shown our appreciation through bonuses, gifts and special treats. One treat that was very popular was a local Coffee truck came out and served specialty coffees and teas!!

Reminding supervisors that simple, sincere thank you’ s go a long way as well. Not really innovative, just a reminder of the basics.

Keeli Looper, VP of HRat Tel Hai Retirement Community


For the recruitment area we have employed many virtual events and instituted a same day offer on the interview day. If we like them we offer and do not wait to compare with other candidates. We are also cutting down the time of offer to stat day as much as we can. This sometimes means doing on demand orientations rather then the large group presentations.

Mike Scheuren, VP of Talent and Culture at Frederick Living
Categories
2020 December

Navigating Your Procurement Strategy

As 2020 concludes, Care Purchasing Services (CPS) rejoices the achievements and recognizes the challenges that the pandemic has created for communities, staff and residents. Our goal at CPS is to understand what matters most to your community and support your procurement needs as you continue to navigate the pandemic and the new year. As MHS’s dedicated Client Account Manager, Dianne Piet is available to serve as an extension to your team by supporting your strategic plan, whether it is new technology to improve the resident’s experience, utility savings to put cash back in your reserve, or the installation of an air purification system.

CPS will continue to provide pandemic support with a multitude of solutions, the weekly COVID-19 Communication, and much more. The COVID-19 Communication is an essential resource that provides an array of information from PPE availability, sanitizing systems, vaccines, etc. Plus, Dianne is available to assist your team with navigating the daily pandemic procurement needs.

In the new year, leverage your no cost membership to navigate your procurement strategies. It offers exclusive discount pricing and access to national vendors with quality products and services. CPS carefully vets vendor partners and holds them to the highest standards per the following categories.

  • Administrative
  • Clinical
  • Culinary
  • Environmental
  • Healthcare, Therapy, and Exercise Equipment
  • New Construction and Renovation
  • Plant Operations
  • Technology

Dianne is ready to work with you in 2021. To get started, contact Dianne Piet by phone 603-935-7923 or email pietdianne@carepurchasing.com. For additional CPS information, visit carepurchasing.com.

Categories
2020 November

Is Telehealth Here To Stay?

Dianne Piet

The COVID-19 pandemic has accelerated the acceptance of telehealth, and it is here to stay. Community leaders know that ignoring telehealth is not an option and are now incorporating telehealth strategies into their communities. Are you currently faced with selecting a technology platform that will elevate resident care, as well as address workflow and operational obstacles, reporting and tracking requirements, personnel challenges, regulatory and liability considerations?

Third Eye Health, a CPS vendor partner, has developed a white paper that outlines the considerations for evaluating telehealth platforms and incorporating the technology into your care delivery strategies. Third Eye Health is the nation’s leading virtual care platform, empowering communities to reduce hospital readmissions and provide higher acuity care. When a resident is in need of immediate medical care, with the touch of a button, the nurse can contact a specially trained physician through secure video and text messaging. This service allows for immediate care and attention to be given to the resident any time, day or night. To learn more about the Third Eye Health, give me a call, Dianne Piet, your dedicated CPS Client Account Manager. 603-935-7923, email: pietdianne@carepurchasing.com.

Categories
2020 November

Nancy Hopkins-Garris to Retire in January

Nancy Hopkins-Garris, Executive Director at Pleasant View, Inc. (PVI), is scheduled to retire in January after 35 years with the organization – 29 years as Executive Director.

During her time at the helm, PVI has grown in the number of services and the number of people supported. They have been innovative in their services in advocating for those who have disabilities.

When reflecting on her time at PVI, Hopkins-Garris shares, “Pleasant View offers opportunities for the individuals we support to be truly part of the larger community through jobs, volunteer opportunities, and community-based living in a variety of places and settings.”

She adds, “We have developed a spiritual service to our services which provides a pastor who assists those we support in spiritual growth based on their goals and desires.”

In her retirement, Hopkins-Garris plans to spend time pursuing several of her hobbies, such as gardening, working with fiber, music, travel and church connections. She also hopes to find ways to give back in meaningful ways.

When we reached out to Hopkins-Garris, she told us, “The opportunity to be part of the MHS community has added so much to my life and work over the past years. I have received so much support and inspiration from all the leaders and members of MHS. It has been a blessing to be able to call on this MHS community as we work together in service. You have all truly been a blessing.”

Categories
2020 November

Making employees happier, healthier and more productive during COVID-19

by George Finney, CRPS
Everence Director of Retirement Services

Everence logo

One significant stressor challenges many employees

Many organizations are trying creative ways to help employees stay positive during the pandemic. Yet, these methods often don’t address one key cause of their employees’ underlying stress: personal finances.

Companies need to look at this issue if they want to retain high-quality workers through these challenging times and beyond.

Pandemic accentuates one stressor

This significant stressor among employees existed before the pandemic and has only grown this year. COVID-19’s historic impact on the economy has only increased the number of people with financial challenges.

An employee’s socioeconomic background affects how they experience their financial situation. However, it may surprise you to know that even high earners often struggle financially. 

Life stage is also an important factor in one’s financial stress level. Young adults, with fewer assets to draw on, often feel the stress of uncertain finances more than older employees.

But study after study shows that all employees with unstable personal finances are more distracted and less productive at work.

What employers can do

So how can employers begin to help their employees feel better about their finances?

First, start with getting an understanding of where your employees are on their financial journeys. For instance, a workplace assessment that anonymously surveys employees about their personal finances would show how many are struggling to make ends meet or pay off debt. And, you would learn how many others are saving enough but are concerned about how to make financial decisions in their transition to retirement.

No matter where an employee might be, it’s important to meet them where they are and help them advance toward financial well-being.

Financial wellness programs at work

Ever since the Great Recession, many employees have struggled to reach long-term financial stability, even with the improved economy in the years since. To help address this financial insecurity, employers have begun to turn to financial wellness programs. These programs typically provide employees with personal finance education.

PwC released a significant long-term study on the effectiveness of these programs, its 9th annual Employee Financial Wellness Survey, 2020 COVID-19 Update. This study also documents the significant stress of unstable finances among employees, which is greater than even job and health concerns.

Employers often implement financial wellness programs when they notice their employees are not taking full advantage of their retirement plans. When employees are struggling to address short-term financial needs, they have a hard time thinking ahead about their long-term financial future, like saving for retirement.

Recordkeeper financial wellness solutions

Many retirement plan recordkeepers now offer online financial wellness education and services. Most of these programs aim to help employees put enough money away for retirement.

These solutions rely on employees to seek out these online programs. But many employees need more assistance to truly improve their financial situation.

Making real change that lasts

We see customized workplace education – along with access to a financial consultant – as a combination that helps employees with financial stress. This focused education and personal assistance is free to employees if the consultant is paid through the retirement plan to help them participate fully in the plan.

The consultant serves as an accountability partner for an employee so they can use what they learned to meet their personal short-term and long-term financial goals. Ultimately, the program helps an employee create a reasonable path to increase their immediate financial stability, so they can save more for retirement.

COVID-19 gives employers a new reason and opportunity to support their employees with enhanced benefits that truly make a difference in their lives. Feel free to contact me about your financial wellness questions or learn more about our services.

Categories
2020 November

Save the Dates for 2021 Mennonite Health Assembly

Our 2021 Mennonite Health Assembly will be completely online on Tuesday, March 9 through Thursday, March 11 from noon to 3:00 pm Eastern Time each day.

We will have three excellent keynote speakers: Laura van Dernoot Lipsky, author of Trauma Stewardship: An Everyday Guide to Caring for Self While Caring for Others; Philip Gulley, author of 22 books, including the Harmony series recounting life in the eccentric Quaker community of Harmony, Indiana and the best-selling Porch Talk essay series; and Ted Swartz, a playwright and actor who has been mucking around in the worlds of the sacred and profane for over 20 years.

As more information becomes available, we will post it on our website at http://www.mhsonline.org/health-assembly.

Categories
eConnections

Book Review: Virus as a Summons to Faith

Virus as a Summons to Faith: Biblical Reflections in a Time of Loss, Grief, and Anxiety by Walter Brueggemann

by Clare Krabill, MHS Chief Operating Officer

Purchase book for $12.88 at bookshop.org

Virus as a Summons to Faith: Biblical Reflections in a Time of Loss, Grief, and Anxiety by Walter Brueggemann

Walter Brueggemann, world renowned author and old testament theologian, published this book in 2020 after the onslaught of the COVID-19 pandemic. As health and human services leaders and professionals of faith-based organizations this book is both timely and highly relevant. For those looking for deeper meaning around the pandemic through the lens of their faith, this short read is well worth the time. While it may be read in an afternoon, it contains ideas to be pondered and returned to again and again. The author examines pestilence and suffering from a Biblical perspective. It is at once challenging, convicting and comforting as Brueggemann leads the reader into their own limitations and onward to the wonder and holiness of God.

Design a site like this with WordPress.com
Get started